Welcome to Customerservicemanagerjobs.com
Customer Service Manager Jobs, Recruitment, Advice and Positions.
Douglas Jackson are a specialist recruitment consultancy and executive search firm within the Customer Service, Customer Experience and Contact Centre market. Visit us directly at www.douglas-jackson.com
We manage and recruit Director, Head of, Manager and Leader level positions across Customer Services, Customer Experience, Customer Insight and Contact Centre operations. We recruit for Customer Service functions and departments, within Head Office or Contact Centre functions, across all channels; telephony, online, SMS, self service and correspondence.
We can provide industry benchmarking, salary surveys, advice and guidance across the Customer Service and Customer Experience Leadership and Management market place.
Douglas Jackson are an independent, specialist recruitment consultancy and search firm, employing experienced and successful consultants to work exclusively within the executive and skilled customer service, customer experience and contact centre market.
We will deliver a tailored and truly consultative approach to both our clients and candidates. We identify, attract and recruit, Directors, Heads of Department and Managers, for customer service, customer experience and contact centre operations.
Please Contact us:
To register a vacancy or speak with us about any potential customer service or customer experience recruitment.
To register your interest in any potential customer service or customer experience leadership and managerial jobs or career opportunities, whether you are actively looking or would just be interested to know when that next role comes along.
If you are a vendor or customer services, customer experience supplier and would like to feature on this site, network with our community or post regular news items and information.
If you would like any news, advice or information regarding Customer Service or Customer Experience Leadership and Management.
Contact us on: 0845 6209720
Email: mail@douglas-jackson.com
For more information about us and the latest Customer Service and Customer Experience jobs go to: www.douglas-jackson.com
Positions recruited for include but are not limited too:
Customer Service Director, Customer Experience Director, Contact Centre Director, Call Centre Director, Client Services Director, Site Director, Operations Director, Head of Customer Services, Head of Contact Centre, Head of Call Centre, Head of Sales and Service, Head of Customer Experience, Head of Customer Advocacy, Head of Customer Insight, Head of Service Support, Head of Service Delivery, Head of Site, Head of Operations, Customer Services Manager, Customer Experience Manager, Customer Insight Manager, Client Services Manager, Contact Centre Manager, Call Centre Manager, Operations Manager, Customer Insight Analyst, Customer Experience Analyst.
Customer Service Managers community: (or link to Douglas Jackson community page http://www.douglas-jackson.com/?page_id=8)
The Customer Service Training Association, CSTA, is an organization for customer service trainers organised by Don Hales, founder of The National Customer Service and Sales Awards and Anne-Marie Lose. Our meetings take place several times a year and are well attended by trainers from all over the UK. Each meeting consists of inspirational speakers and superb networking in a lovely setting. We know that everyone leaves each meeting with new ideas to try out in their organisation, or to use in their training.
The Institute of Customer Service is the professional body for customer service whose primary purpose is to lead customer service performance and professionalism. ICS is a Membership organisation with a community of over 360 Organisational Members and nearly 8,000 Individual Members
The Focus Group have launched the Contact Centre Breakfast Club to provide the opportunity to see brands in action at the hub of the customer experience! We will be looking at the impact of the brand from the contact centre perspective around the business model of People, Quality and Productivity.
To join the club and benefit from discounted rates off each breakfast meeting please register now by logging onto www.ccbreakfastclub.com/register
Customer Strategy is a leading edge, agenda setting bi-monthly published magazine that brings senior customer-focused executives the latest in business trends, best practice, winning strategies, career opportunities and more and is essential reading for those wanting to develop profitable long term relationships with 21st century customers
Customer Service Professionals is a group managed by Douglas Jackson on linkedin, designed for the professional Customer Services community across industry sectors. Customer Service Professionals go to: http://www.linkedin.com/e/gis/826697
The ECEW event in 2009 was a resounding success! The next ECEW event will be the European Customer Service World Conference, to be held at the Hilton Metropole Hotel, NEC, Birmingham, on the 18th & 19th May 2010. TFG have set up a Customer Experience Community to keep up to date with the latest news items, topics and discussions in this ever important business area.
Established in 1994 to promote the profession of Call Centre Management, the CCMA (UK) is an independent, not for profit organisation for Call Centre Managers, Supervisors and Team Managers funded by membership subscriptions. The CCMA is run on an unpaid, voluntary basis by an elected Board of call centre professionals who give up their own time to put something back into their industry and help to support others.
Call Centre Helper is the UK’s most popular online call centre magazine. It has one of the largest collections of UK based Call Centre Management Jobs on the internet - regularly updated
The Call Centre Clinic is a leading information, education and research brand serving the customer contact industry.